Policies at Amour Hair Extensions
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products.. Please don’t hesitate to contact us if you have any questions!
Shipping and Delivery
What You Need to Know
*Covid 19 Warning: Due to the ongoing world wide pandemic we will be unable to exchange items in order to protect you our valuable customers.*
Hair does not come pre-styled.
Shipping takes between 5-7 Days from initial order.
You will receive a confirmation email with a tracking number that you will be able to follow.
If there are additional questions please feel free to email AmourHairExtensions1@gmail.com.
Return/Exchange Policy
There are absolutely NO returns or refunds unless there is a company error. When ordering with Amour Hair Extensions place close attention to what texture, length, and color you are purchasing, to ensure there are no mistakes.
The ONLY time exchange is allowed is if there is a mistake on OUR part. If we accidentally sent you the wrong product, we will exchange it for the product originally ordered. BEFORE the item is shipped out, you are REQUIRED to send a photo of you packaging the item we sent you. Once we receive an active tracking for the exchange, your correct item will be shipped out and tracking will be updated. This is the ONLY instance an exchange will be accepted. Any mistakes on your part will NOT be exchangeable. This includes delays in shipping as that is outside of our control.
All exchanges must be sent to:
7860 W Commercial Blvd, Suite 102
Lauderhill, Florida
